Team 19 (VAC)
Job Overview
Job Location: Mayangon Township
Type of Business/Product: Telecom Industry
Gender: Female (1)
Job Ref No.: 19P2265
Salary: 1,500,000+++/- Kyats
Job Requirements
- Bachelor’s degree in finance, Accounting, Business Administration, IT, or related field.
- Minimum 3–5 years of billing experience in telecom/ISP; at least 2 years in a supervisory role.
- Experience with billing systems, CRM platforms, or telecom OSS/BSS systems.
- Strong understanding of telecom/ISP billing workflows and revenue assurance.
- Proficiency in CRM/Billing software and MS Office, especially Excel.
- Analytical thinking with strong problem-solving skills.
- Knowledge of taxation and invoicing standards.
- Excellent communication and coordination skills.
- Attention to detail with high accuracy.
- Strong leadership and team-management abilities.
- Ability to work under pressure and meet deadlines.
- Ethical, responsible, and customer-focused mindset.
Job Description
- Oversee end-to-end billing processes for prepaid, postpaid, corporate, and residential services.
- Ensure timely generation and delivery of customer invoices.
- Maintain billing schedules, plan updates, promotions, and pricing configurations in the billing system/CRM.
- Ensure accuracy between CRM, billing platform, and network usage data.
- Monitor and prevent revenue leakage by validating data from NOC, CRM, and accounting systems.
- Reconcile service activations, cancellations, and adjustments with billing records.
- Audit usage data, bandwidth consumption, leased line usage, and service changes to ensure complete billing.
- Monitor customer balances, payments, and outstanding receivables.
- Oversee payment posting, refunds, credit notes, and billing adjustments.
- Coordinate with customer service teams to resolve billing inquiries and disputes.
- Support the collection team with accurate billing information.
- Work with engineering teams to ensure the billing system is accurate, updated, and synchronized with network systems.
- Improve billing processes through automation and workflow optimization.
- Support system migration, upgrades, and integration projects platforms.
- Prepare monthly billing reports, revenue summary, churn reports, and outstanding balances.
- Provide analysis on billing trends, customer usage patterns, and revenue performance.
- Assist management by presenting insights for pricing, promotions, and service improvements.
- Supervise the billing team, ensuring productivity, accuracy, and compliance with SOPs.
- Train staff on billing procedures, systems, and customer handling.
- Set performance targets and conduct performance evaluations.
Working Hours: 8:30 AM to 5:30 PM
Holidays: Saturday (alternate) & Sunday, Public Holidays
How to Apply: Please email cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in the subject line.
Hotline: 01-8395919,09-765395919
Job Detail
-
Offerd Salary1,000,000 - 1,500,000 MMK
-
Career LevelMid-level Management
-
Experience5 Years
-
GenderFemale
-
INDUSTRYTelecommunications
-
QualificationBachelor
Related Jobs (984)
-
Sales Supervisor (Logistics /East Dagon Township) – 700,000 – Local Company on November 29, 2025 Full Time
-
Sales & Marketing Manager (Education Service) – 1,800,000 – Local Company on November 29, 2025 Full Time
-
Marketing Supervisor (FMCG /DawbonTownship) – 600,000 – Local Company on November 29, 2025 Full Time