Customer Service Representative (Kamayut Township) – 600,000 – Local Company

Team 18 (VAC)
Job Overview

Job Location: Kamayut Township
Type of Business/Product: Manufacturing / F&B
Gender: Male / Female (1)

Job Ref No.: 18P2124
Salary: 600,000/-Kyats

Job Requirements

  • Diploma/bachelor’s in a related field.
  • Good communication skills and customer-oriented and able to solve problems
  • Basic CRM/social media knowledge.
  • Positive attitude and teamwork.

Job Descriptions

  • Manage incoming phone calls & social media inquiries (Facebook, TikTok, Youtube)
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information & report by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Plan, implement & participate in corporate social responsibility (CSR) event
  • Participate in Monthly Plan Presentation & Monthly Report Plan with team

 

Working Hours: 8:30 AM to 5:00 PM
Holidays: Saturday (Alternate), Sunday & Public Holidays

 

How to Apply: Please email to cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in subject line.

Hotline: 01-8395918,09-765395918

Job Detail
  • Offerd Salary400,000 - 700,000 MMK
  • Career LevelProfessional
  • ExperienceLess than & Equal 1 Year
  • GenderBoth
  • INDUSTRYManufacturing / Production
  • QualificationBachelor
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